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Combined Tourist Development Council and Convention and Visitor’s Bureau meeting to discuss amendment to the 2010 CVB Budget.

AGENDA

COMBINED BOARD MEETING
Bay County Tourist Development Council
Panama City Beach Convention & Visitors Bureau, Inc.
Panama City Beach
Tuesday, September 29, 2009
4:00 p.m.
Board Room, Visitor

Information Center

I. CALL MEETING TO ORDER

II. ROLL CALL

A. Invocation
B. Pledge of Allegiance

III. REVIEW AND DISCUSS BUDGET AMENDMENT FOR THE FY 2010 CVB BUDGET, Mr. Dan Rowe, President

IV. AUDIENCE PARTICIPATION

V. ADJOURNMENT

To download this agenda please click here

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TDC/CVB had a combined meeting this week to pass Spring Break recommendations presented by Dan Rowe, CEO of the Tourist Development Council. After long weeks of deliberations, meetings and one vigorous community forum, a recommendation on Spring Break was reached that will decidedly cut Spring Break advertising ergo, cutting ties with MTV.

Bullet point recommendations at the meeting were as follows:

  • TDC Actions:
    • Limit Paid Advertising to “Spring Break Responsibly” campaigns
    • Engage in Proactive Spring Break Public Relations activities
    • Develop a Spring Break Section of VisitPanamaCityBeach.com with Spring Break Responsibly messages, “Rules of the Road,” Spring Break Friendly Lodging.
  • Requested City of Panama City Beach Actions
    • Conduct workshops for businesses engaged in Spring Break to discuss ways of better managing Spring Break business owners’ roles in the enforcement of state and local laws and other avenues to control potential problems related to Spring Break.
    • Conduct workshops with the public and lodging establishments not directly engaged in Spring Break on strategies to control and limit impacts from Spring Break, as well as define various roles, responsibilities, and what action public safety officials can legally and practically take.
    • Hire auxiliary police during peak weeks to augment PCB PD to increase police presence along Front Beach Road.
    • Provide additional foot, canine and ATV patrols in areas of high Spring Break activity, including on the sandy beach to enforce littering, glass and other laws.
    • Fully implement the Special Events Ordinance to insure gatherings of college students at outdoor concerts and other assemblies have appropriate management and public safety plans in place.
    • Encourage FRLA to take and active role in getting the association’s members to proactively manage Spring Break activities at their locations.

This breaks down to better overall management of the 2 month-long event coupled with a more strategic advertising aimed at positive Spring Break messaging. No additional monies will be allocated to marketing or advertising Spring Break (only towards advertising “Spring Break Responsibly” which should fall somewhere between $12-$15,000 in total). Basically, no MTV, no bucketloads of money to the event and much stronger police presence throughout the beach. The question remains as to whether or not this will satisfy everyone, but it is, incontestably, a very good start.

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We finally get to see the new Klages report regarding Spring 2009. This meeting will be somewhat of an appetizer for the upcoming community forum on the Spring Break topic of marketing and overall community opinion.

AGENDA

COMBINED BOARD MEETING
Bay County Tourist Development Council
Panama City Beach Convention & Visitors Bureau, Inc.
Panama City Beach
Tuesday, August 11, 2009
9:00 a.m.
Council Room, PCB City Hall

I. CALL MEETING TO ORDER

II. ROLL CALL

A. Invocation
B. Pledge of Allegiance
C. Approve Minutes From July 8, 2009, and July 14, 2009

III. REQUESTS TO ADDRESS THE BOARD ON AGENDA ITEMS (3 Minutes)

IV. UPDATE ON BED TAX COLLECTIONS, Ms. Charlene Honnen, Tourist Development Tax Specialist

V. PRESENTATIONS

A. Spring 2009 Visitor Profile, Dr. Walter Klages, The Klages Group

VI. BOARD ACTION ITEMS

A. Discuss and Consider for Approval CVB/TDC Financial Statements Dated May 31, 2009, and June 30, 2009, Mr. Dan Rowe, President

B. Discuss and Consider for Approval Coastal Planning & Engineering Invoice #90732, Invoice #90733, Invoice #90734, Invoice #90735, and Invoice #90748, Mr. Dan Rowe, President

C. Discuss and Consider for Approval Allocating $2,000 from the 3rd Cent Trust Fund to Florida Beaches and Shores Preservation Association for the Purpose of Filing an Amicus Brief in the U.S. Supreme Court Case of “Stop the Beach Renourishment v. Florida Department of Environmental Protection and Walton County/City of Destin,” Mr. Doug Sale, Legal Counsel

VII. BOARD DISCUSSION ITEMS

A. Update on Marketing Activities, Ms. Susan Estler, VP of Marketing

VIII. PRESIDENT’S REPORT

IX. CHAIRMAN’S REPORT

X. AUDIENCE PARTICIPATION

XI. ADJOURNMENT

To download the Agenda please click here.

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As you may know, on August 19th the TDC and CVB will have a community forum to discuss Panama City Beach Spring Break and whether or not marketing funds should be allocated to bolster the annual raucous event. Now, no doubt some of you are rolling your eyes, others are chomping at the bit to bequeath their 2 cents, but after reading many of the comments left after my recent post, I thought it might be a good idea to preface the forum with some possible expectations. The Spring Break topic is the single most polarizing concern on the minds of residents and business owners and often conversations on the topic kindle contentious emotions. To date, all conversations have ended in dialectal stalemates. And it should be noted, the purpose of the forum isn’t to promote or to undermine any particular argument, but is an attempt to find a middle ground in all this. So, what should we expect?

Civility (Hopefully):

Spring break makes people act crazy…and that’s not just the kiddies coming down for college. Residents get crazy just talking about how breakers destroy everything in their wake. The emotions are so deep-seeded on that topic, that simple conversations can become very, very contentious. It is important that the topic be seen from both sides. Yes, business owners make lots of money and yes, residents are uncomfortable in their own homes. Both perspectives are valid. But losing your cool in a public forum won’t solve any problems. So keep it cool and civil.

Long-Winded Comments:

No time limits or rules of order will keep people from squeezing every last drop out of their point. But those of you who plan to unleash their carefully written dissertation on why spring break is demonic or why we need spring break economically, trust me, mostly it’s been heard before. The focus of the forum should not be on your spring break experience, good or bad, but on trying to inch our way towards the middle of the road.

Passionate Arguments:

I am a huge proponent of individuals being passionate about something. And, to some degree, public forums are supposed to encourage how people truly feel about a topic. These ideals, on which you passionately stand, will on some occasions become full-blown arguments. This is to be expected. It is important, however, that we try to be respectful. If someone breaks down into tears while speaking their view, see it for what it’s worth. I’ve personally witnessed this happen and several audience members rolled their eyes in disdain. This is a topic people do feel very passionate about and as inclusive members in the “community” forum, we should be respectful.

Don’t Expect Answers:

This forum is not meant to stamp out any and all inquiries with answers. In fact, it is the opposite of a Q and A. This forum is for local businessmen and women, residents and even some vacationers to voice their opinion to our governing body. It is a place to speak and to listen. Don’t expect to leave knowing one way or another how everything will turn out because in the end there will not be a spring break final solution. It is more likely you’ll leave with more questions than answers.

Don’t Expect The End of Spring Break:

No matter if every single person in the forum is against spring break, the truth of the matter is, spring break won’t end tomorrow. In fact, spring break won’t ever “end” because as long as Panama City Beach exists the breakers will come. No matter how you dress it up, no matter how you tone it down, we all must understand that putting money into spring break or putting money into a campaign to eradicate it won’t change it much either way. Consider spring break the vacation roach, if you will. It will keep coming back, be it with college kids, families or something different entirely, we just have to figure out a way to live with it the best way we can.

The community forum will be held Wednesday August 19th at City Hall.

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Tuesday’s combined Panama City Beach Tourist Development Council/Convention and Visitors Bureau (TDC/CVB) should shed some light on upcoming marketing programs. Expect to hear an insightful update on 2009 summer marketing programs. This topic has been discussed in previous meeting s but as summer is nearly upon us, expect tangible updates on the program’s implementation process.

For the first time this year we’ll also get early discussions on the Fall/Winter marketing programs. You’ll want to bring a pen and pad for this one. Also there will be a discussion on the 2010 vacation planner.

The three board action items include consideration for approval financial statements, consideration for approval the disposition of the loan to Flying High, LLC, and consideration for approval Coastal Planning & Engineering .

You can download the agenda here, or view it below.

AGENDA

COMBINED BOARD MEETING

Bay County Tourist Development Council

Panama City Beach Convention & Visitors Bureau, Inc.

Panama City Beach

Tuesday – 2:00PM – May 12, 2009 Council Room, PCB City Hall

CALL MEETING TO ORDER

II. ROLL CALL

A.Invocation

B. Pledge of Allegiance

III. REQUESTS TO ADDRESS THE BOARD ON AGENDA ITEMS (3 Minutes)

IV. UPDATE ON BED TAX COLLECTIONS, Ms. Charlene Honnen, Tourist Development Tax Specialist

V. BOARD ACTION ITEMS

A. Discuss and Consider for Approval CVB/TDC Financial Statements Dated March 31, 2009, Mr. Dan Rowe, President

B. Discuss and Consider for Approval the Disposition of the Loan to Flying High, LLC, Mr. Dan Rowe, President

C. Discuss and Consider for Approval Coastal Planning & Engineering Invoice #90428, Invoice #90432, and Invoice #90435, Mr. Dan Rowe, President

VI. BOARD DISCUSSION ITEMS

A. Mid-Year Update, Mr. Dan Rowe, President

B. Update on 2009 Summer Marketing Campaign, Ms. Susan Estler, VP of Marketing

C. Discuss Fall/Winter Marketing Programs, Mr. Dan Rowe, President

D. Discuss 2010 Vacation Planner, Mr. Dan Rowe, President

VII. PRESIDENT’S REPORT

VIII. CHAIRMAN’S REPORT

IX.  AUDIENCE PARTICIPATION

X. ADJOURNMENT

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On the agenda for the next regularly scheduled TDC meeting will be a presentation of the launch of the VisitPanamaCityBeach.com campaign, the summer marketing plan, “Focus Group Learnings”, and a report of the visitor’s surveys from the first quarter from the Klages Group.

You can download the agenda here, or read it below.

AGENDA

COMBINED BOARD MEETING
Bay County Tourist Development Council
Panama City Beach Convention & Visitors Bureau, Inc.
Panama City Beach
Tuesday, April 14, 2009                    9:00 a.m.        Council Room, PCB City Hall

I.    CALL MEETING TO ORDER

II.    ROLL CALL

A.    Invocation
B.    Pledge of Allegiance
C.    Approve Minutes From the March 10, 2009, and March 26, 2009 Meetings

III.    REQUESTS TO ADDRESS THE BOARD ON AGENDA ITEMS (3 Minutes)

IV.    UPDATE ON BED TAX COLLECTIONS, Ms. Charlene Honnen, Tourist Development Tax Specialist

V.    BOARD ACTION ITEMS

A.    Discuss and Consider for Approval CVB/TDC Financial Statements Dated February 28, 2009, Mr. Dan Rowe, President
B.    Discuss and Consider for Approval FDEP Grant 05BA2, Amendment #3, Mrs. Lisa Armbruster, Sustainable Beaches, LLC
C.    Discuss and Consider for Approval FDEP Grant 07BA2, Amendment #1, Mrs. Lisa Armbruster, Sustainable Beaches, LLC
D.    Discuss and Consider for Approval FDEP Grant H6BA1, Amendment #4, Mrs. Lisa Armbruster, Sustainable Beaches, LLC
E.    Discuss and Consider for Approval Coastal Planning & Engineering 3-Year Monitoring Survey Scope of Work and Fee Proposal, Mrs. Lisa Armbruster, Sustainable Beaches, LLC
F.    Discuss and Consider for Approval Coastal Planning & Engineering Invoice #90326 and Invoice #90338, Mrs. Lisa Armbruster, Sustainable Beaches, LLC

VI.    PRESENTATIONS

A.    Launch Campaign for VisitPanamaCityBeach.com, Ms. Susan Estler, VP of Marketing
B.    2009 Summer Media Campaign Plan, Mr. Peter Yesawich, YPartnership
C.    Review of Focus Group Learnings, Mr. Peter Yesawich, YPartnership
D.    Review of Visitor Survey Results for First Quarter of 2009, Dr. Walter Klages, The Klages Group

VII.    BOARD DISCUSSION ITEMS

A.    Review of 2009 mtvU Program, Mr. Dan Rowe, President

VIII.    PRESIDENT’S REPORT

IX.    CHAIRMAN’S REPORT

X.    AUDIENCE PARTICIPATION

XI.    ADJOURNMENT

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The new VisitPanamaCityBeach.com web site is almost ready for launch and is looking awesome, might I add.  The user experience will be different for everyone based on Personality Quizzes, and the overall look and feel exudes Real.Fun.Beach.

When the user first arrives at the site, they are greeted by a fun but laid back setting with warm colors that make you long for some quality beach time with the family.  Hints of “free vacation giveaways” and “what’s your ‘fun’ sign” are scattered throughout with a front-end goal of making the user experience unique, varied and well, fun.  The back-end functionality is all about collecting user information.  By answering short simple questions, we’ll be able to get a better idea as to who the people are that not only visit the site, but visit Panama City Beach.

Some of the questions could include:

My favorite beach sensation is:

  • The gulf breeze blowing through my hair
  • The warmth of the sun on my skin
  • The smell of the salt in the air
  • The feel of the sand in my toes
  • The invigoration of the water

My favorite beach souvenir would be:

  • A shell
  • A beach hat
  • A piece of jewelry
  • A tie-dye t-shirt
  • A beach umbrella

Based on the answers to these and a few more questions the web site will categorize you in one of five Fun Signs:

  • Soul Searcher – relaxed and laid back
  • Sandy Bottom Bunch – Family oriented
  • After Dark Shark – Nightlife party person
  • Wave Warrior – Outdoorsey and active
  • Eco-Seeker – Environmentally friendly

Based on what you’ve been categorized as, the web site will totally change – different background images, different accent colors, different text – the whole look and feel resembles what your Fun Sign is.

Also included in the site is a Trip Planner.  Based on your Fun Sign, recomendations will be made for activities to do on Panama City Beach, all plotted out in a neat map.

The site should be live by April 1 – I’ll have a more detailed review of it at that point.

Click here to see the demo.

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On the agenda for the regularly scheduled TDC/CVB combined meeting for Tuesday, March 10 at 9 am is an update on the AVP Pro Beach Volleyball Tour, and the review of allocation for the Tourism Bed Tax Collection.  Hmm, I wonder what that means.

You can download the agenda here.  Or, you can view it below:

AGENDA

COMBINED BOARD MEETING
Bay County Tourist Development Council
Panama City Beach Convention & Visitors Bureau, Inc.
Panama City Beach
Tuesday, March 10, 2009                    9:00 a.m.        Council Room, PCB City Hall

I.    CALL MEETING TO ORDER

II.    ROLL CALL

A.    Invocation
B.    Pledge of Allegiance
C.    Approve Minutes From the February 10, 2009, and February 16, 2009 Meetings

III.    REQUESTS TO ADDRESS THE BOARD ON AGENDA ITEMS (3 Minutes)

IV.    UPDATE ON BED TAX COLLECTIONS, Ms. Charlene Honnen, Tourist Development Tax Specialist

V.    PRESENTATIONS

A.    Update on AVP Pro Beach Volleyball Tour, Ms. Alison Shapiro, PR Manager, AVP Pro Beach Volleyball Tour

VI.    BOARD ACTION ITEMS

A.    Discuss and Consider for Approval Financial Statements Dated January 31, 2009, Mr. Dan Rowe, President
B.    Discuss and Consider for Approval Coastal Planning & Engineering Invoice #90214, Invoice #90220, and Invoice #90267, Mr. Dan Rowe, President

VII.    BOARD DISCUSSION ITEMS

A.    Review of Allocation of the Tourist Development Tax, Mr. Dan Rowe, President

VIII.    PRESIDENT’S REPORT

IX.    CHAIRMAN’S REPORT

X.    AUDIENCE PARTICIPATION

XI.    ADJOURNMENT

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Spring Break 2009 on Panama City Beach will be more family friendly with regards to outgoing marketing efforts than it has been in several years, if ever.  This year, there is a greater emphasis on attracting families to our destination and activities planned reflect trying to cater to this market.

Each year tens of thousands of spring breakers descend on our beaches to enjoy great weather, shopping and tons of activities that our area’s businesses put on for this highly consumptive crowd.  This business is essential to the primary industry in our area, tourism.  Local businesses depend on this to jump start their revenue for the year.  It has been argued in the past that families have greater spending potential than college kids, therefore have a greater capability in pumping money into our local economy.  I totally agree with this, but I don’t agree that we can just shut down college spring break and expect the families to just show up.

This process must be gradual and will take time, but the effects will be lasting.  Starting this year, the Panama City Beach Convention and Visitors Bureau is spending money on marketing to the family demographic.  In the next three years, we’ll see this category trend in the same direction that will ultimately lead to a family friendly destination where parents will feel safe bring their kids to the beach again.  Now, that’s not to say that we won’t see college kids doing keg stands on the beach any more, but the level of occurrence will be less.

With the growth and fertilization of Pier Park, finally families actually have something to do here in Panama City Beach.  In addition, activities are springing up left and right, with the help and creativity of the CVB’s staff.  I frequently receive emails from Susan Estler, Director of Marketing for the Panama City Beach’s Convention and Visitor’s Bureau of great ides that they are coming up with to help tell the nation about our area.  They are moving in the right direction with momentum picking up each week.

Two weeks ago, Daytime, a show geared towards daily lifestyles and entertainment content was in Panama City Beach for a long weekend experiencing everything from para-sailing to shopping and dining in our area.  With cameras in tow they braved the chilly weather with one of their main hosts, Cyndi Edwards.  Aired on their network will be five 3-5 minute segments that will serve as an expose of what makes Panama City Beach a great place to vacation.

Also new this year is an expansive campaign with Southern Living including an online sweepstakes driving families to our shores, weekly radio “Beach Report” on stations throughout the southeast and a series of family Focus Concerts at Aaron Bessant Park (tentative right now, but should have more details soon).

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Today’s TDC meeting resulted in the Bay County Clerk receiving approval for increased funding to pay for 2 additional full time staff to help in the collection efforts of the Bed Tax.  Currently there is one full time person dedicated to this effort.  Recently there has been much debate on whether to increase the bed tax from 4 to 5 cents with the increase from 3 to 4 cents being passed just four weeks ago.

One of the huge debates was based on the current collection methods of the bed tax and how revenues could be substantially increased if collection methods were made more efficient and work was done to see who wasn’t paying.  Bill Kinsaul, Clerk of the Courts, this morning stated that this effort was just too large for one person, but with the addition of two others full time that they could dedicate man-power to spend time “in the field” doing audits and investigating those not paying.

Also, with the increased funding they will make software improvements that will allow them better reporting, analytics and overall data streamlining.  The current funding was 2% of the 3 cents levied and it was increased to 3% or the 4 cents levied.

Emerald Coast Cruizin reported on the success of their event noting that 3,009 vehicles registered for the show this year.  This number is 748 more than last year (2007) or an astounding 33% increase.  In 2005, when this event first started, 535 cars registered indicating a tremendous growth and popularity.  This is a family-friendly event that brings people from all over the place and provides a clean environment to bring the kids, be outside and have a great time.   I brought my boys this past year and they loved walking arond and looking at all the cars.

Dually impressive was the show tickets bought; 6,742 tickets were sold.  When combining the number of attendees through ticket sales and attendance by registrants (averaging 2 per car) the total event attendance rang in at 12,760 people over the whole week.

Alabama was the largest feeder state at 581 registrants with Louisiana, then Georgia and Mississippi coming in next at 542, 391, 371, respectively.

Now, if I can say something, coming from Jason and not Panama City Beach, PCBDaily, or whatever other hat I may wear:  We need to support this event.  Whether it be through giving them more money from the CVB, local businesses buying ads and contributing sponsorship dollars or what, we have to come together as a community on this.  This is one of the only family events that you can bring the kids, have some festival food and walk around in the beautiful November weather Panama City Beach is so well known for.  Plus, it is cheap.  I had the unique opportunity to play a small role in this event this past year and witnessed local businesses shying away from any type of monetary support stating that they would see the business from this event anyway, why should they pay for an ad or sponsorship at some nominal level.  That’s just ridiculous.  Why wouldn’t you support something like this if you are given the chance.  You wouldn’t work for free, would you?  Well, that’s what the Parishes have been doing.  In fact, it cost them money to put on the event – out of their own pocket!  Next year, do the right thing and support this event. I’ll get off my soapbox now.

The Visual Arts Center will be hosting an exhibit titled Norman Rockwell’s America this summer from 6/12/09 to 8/9/09 (8 weeks).  Norman Rockwell’s art was often critisized in its time for portraying an America that was in essence a fairy tale, in that the scenes that he painted were not realistic or could not really be found in America.  Well, artist (please forgive me, I didn’t get his name!) noticed in many of his photographs that he was indeed capturing America as Norman Rockwell saw it.  The exhibit this summer will feature his work, which are modern day interpretations of popular peices from Norman Rockwell.  And, the real treat is that they will be right next to the original Rockwell peices that they are interpretted from.  Many of these peices have never been on loan out from their owners for public viewing.  I personally think this is a huge addition to what our summer visitors can do while they are here, and I was a little dissappointed in the level of support that the TDC showed.

Susan Estler and Dan Rowe underscored their emphasis on family spring break in the spring break marketing efforts and made mention of a few national media plugs discussing this point, including an AP article written and an upcoming interview with the Atlanta Journal Constitution.  I’m very interested to see the outcome as we are just weeks away before the spring break gates flood open.

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