Apparently there is some dissension over the change to the new MLS system that has left both sides debating passionately their justification for their position. Recently the Bay County Association of Realtors (BCAR) switched their MLS system from Solid Earth to InnoVia. MLS is short for multiple listing service and is how real estate listings are organized electronically and on the web so people can search through them.
Problems with the new system
Since the new system has been rolled out, many agent and public users have had a variety if complaints.
A local Realtor, Daryle Burkey wrote a blog post and launched an “unofficial poll” to “test the waters of the feelings of the members on things being different”. He’s clearly in opposition of the change and the post has garnered over 185 comments as of this writing and is growing.
Read the blog post here.
One of the commenters on the blog post, Cowboy Mike said, “The paradox for me as a beta tester of the InnoVia application is the system works like, looks like and feels like 1990s technology.”
Another user and commenter on the blog post, Jessie C said, “A basic premise in software development is testing – not only by the developers but more importantly by the user community. . . It is therefore imperative that a cross section of testers be comprised of all levels of experience.”
Some of the problems that users have been having include:
- Property search
- IDX integration
- Non-user friendly for agents or public
- Email capabilities
Some say the new system is really a better system
While some are passionate about their stance in opposition of the new MLS system, others are firmly standing their ground that moving to this new system was in the best interest of local Realtors. While some of the arguments against the new system include the BCAR members not having a say in the decision to make the move, supporters are adamant that fair warning and meetings were announced, planned and held.
“Everyone was notified and knew this was coming,” one commenter named Gwen said. Dana Paramore Dunnigan said, “it’s different, you have to learn it – every time we’ve changed programs there has been people whining but we have to stick with the times.”
Here is a link to the public side of the new MLS system.
One of the supporters of the change, Ron Bigus explains there are several features InnoVia has over Solid Earth, including:
- Mac OS and all newer Browser compatibility (Firefox, Safari & Chrome)
- Map searches using range of distance or drawn shapes, with driving directions and routing
- Multiple sessions of MLS can be open at once
Rosanne Orsini-Dees, the Association Executive of the Bay County Association of Realtors was contacted but didn’t respond for comment.
What are your thoughts on this?
Are you a Realtor? If you’ve used the new system, what are your thoughts on this? What about the public side, have you played with the public side of MLS searches?