Panama City Beach Spring Break more Family Friendly than Ever

Spring Break 2009 on Panama City Beach will be more family friendly with regards to outgoing marketing efforts than it has been in several years, if ever.  This year, there is a greater emphasis on attracting families to our destination and activities planned reflect trying to cater to this market.

Each year tens of thousands of spring breakers descend on our beaches to enjoy great weather, shopping and tons of activities that our area’s businesses put on for this highly consumptive crowd.  This business is essential to the primary industry in our area, tourism.  Local businesses depend on this to jump start their revenue for the year.  It has been argued in the past that families have greater spending potential than college kids, therefore have a greater capability in pumping money into our local economy.  I totally agree with this, but I don’t agree that we can just shut down college spring break and expect the families to just show up.

This process must be gradual and will take time, but the effects will be lasting.  Starting this year, the Panama City Beach Convention and Visitors Bureau is spending money on marketing to the family demographic.  In the next three years, we’ll see this category trend in the same direction that will ultimately lead to a family friendly destination where parents will feel safe bring their kids to the beach again.  Now, that’s not to say that we won’t see college kids doing keg stands on the beach any more, but the level of occurrence will be less.

With the growth and fertilization of Pier Park, finally families actually have something to do here in Panama City Beach.  In addition, activities are springing up left and right, with the help and creativity of the CVB’s staff.  I frequently receive emails from Susan Estler, Director of Marketing for the Panama City Beach’s Convention and Visitor’s Bureau of great ides that they are coming up with to help tell the nation about our area.  They are moving in the right direction with momentum picking up each week.

Two weeks ago, Daytime, a show geared towards daily lifestyles and entertainment content was in Panama City Beach for a long weekend experiencing everything from para-sailing to shopping and dining in our area.  With cameras in tow they braved the chilly weather with one of their main hosts, Cyndi Edwards.  Aired on their network will be five 3-5 minute segments that will serve as an expose of what makes Panama City Beach a great place to vacation.

Also new this year is an expansive campaign with Southern Living including an online sweepstakes driving families to our shores, weekly radio “Beach Report” on stations throughout the southeast and a series of family Focus Concerts at Aaron Bessant Park (tentative right now, but should have more details soon).

Walton Area Chamber Luncheon to Discuss Tourist Tax Dollars Wednesday

The Walton Area Chamber of Commerce will be hosting its monthly Power of Business Luncheon on Wednesday, March 4th at the Sandestin Golf and Beach Resort at 11:30 am to 1:00 pm.  The program will be focused on the upcoming tourist season and how tourist tax dollars affect the Northwest Florida economy.

At the luncheon, Sonny Mares, Executive Director of the Beaches of South Walton and Dan Rowe, President/CEO – Panama City Beach Convention & Visitors Bureau (CVB) will be on hand to discuss the tourist season that is fast approaching and the 5th cent bed tax that will be used primarily to attract a low cost airline carrier to Northwest Florida.

To register, please call the Walton Area Chamber of Commerce at (850) 267-0683 or email info@waltonareachamber.com.

I’ll be there.

TDC Approves Resolution for 5th Cent Bed Tax Use

In what was quite possibly the quickest TDC meeting that I’ve ever attended, the Panama City Beach Tourist Development Council unanimously (with the exception of Buddy Wilkes – who is out of the country) approved the adopted resolution to the use of the 5th cent of the bed tax.  The tax increase is up for vote by the Bay County Commissioners tomorrow morning.

Florida statute mandates that TDC money levied through bed tax collections cannot be used “seat-guarantees”, but can be used for marketing purposes.  Spefically with the application proposed, the money will be used for cooperative advertising with the low cost airlines targeting potential visitors to our area that would use the low cost carrier(s) that would fly into our new airport. If the increase in approved tomorrow this will allow 15 months of time to market to future potential feeder markets and hopefully give a low-cost carrier additional incentive and comfort in coming to the new Panama City Bay County International Airport.

Bay County Commissioner Mike Nelson, who is also a member of the Tourist Development Council said that he thought this would be much more acceptable to the County Commission.

One of the stipulations to the resolution is that at the end of 5 years, the TDC would need to come back to the County Commission to vote on the 5th cent again, otherwise, it would expire.

Special Called TDC Meeting to Discuss 5th Cent Bed Tax Increase

Monday there is a special called TDC meeting that will precede the regularly scheduled County Commission meeting on Tuesday.  Tuesday’s meeting will include the vote for the fifth tourist bed tax cent.  On the agenda for Monday’s TDC meeting, there are a couple of other points to be discussed, but I reckon the main reason for the “special” annotation in the title is regarding the vote on the fifth cent on Tuesday.

The agenda item reads: “Discuss and Consider for Approval a Resolution to the Bay County Commission Regarding the Proposed 5th Cent. . .”  I just received an email from a buddy asking me what I thought about the TDC changing the allocation of the fifth cent from sports and infrastructure improvements to all marketing.  My computer crashed Wednesday and I’ve been waiting on my new computer since, and have been sort of in a forced vacation, so I’m not exactly sure what he is talking about yet, but stay tuned – I’ll let you know.  I’m not sure I can get behind the TDC if they are wanting all of the increase to go towards marketing, but I’ll obstain further comment until I get the whole story.

The agenda can be downloaded here, or you can view it below:

AGENDA

Special Called Meeting

COMBINED BOARD MEETING
Bay County Tourist Development Council
Panama City Beach Convention & Visitors Bureau, Inc.
Panama City Beach
Monday, February 16, 2009             3:00 p.m.        Council Room, PCB City Hall

I.    CALL MEETING TO ORDER

II.    ROLL CALL

A.    Invocation
B.    Pledge of Allegiance

III.    REQUESTS TO ADDRESS THE BOARD ON AGENDA ITEMS (3 Minutes)

IV.    BOARD ACTION ITEMS

A.    Discuss and Consider for Approval Landscape Maintenance Contract, Mr. Dan Rowe, President
B.    Discuss and Consider for Approval a Resolution to the Bay County Commission Regarding the Proposed 5th Cent of the Tourist Development Tax, Mr. Dan Rowe, President

V.    BOARD DISCUSSION ITEMS

VI.    AUDIENCE PARTICIPATION

VII.    ADJOURNMENT

Bay County Commission Meeting – 5th Cent Bed Tax Increase

Tuesday February 17th, the Bay County Commission in Panama City Florida will meet to again discuss the bed tax increase.  This is a regularly scheduled meeting with the bed tax discussion last on the agenda for discussion.  The January meeting resulted in the bed tax collection being increased from 3 cents to 4 cents.  The 5th cent was discussed, but it was decided to table that decision until this upcoming Tuesday.

If you remember the last meeting, I predicted that the fourth cent would pass but the fifth cent would not.  Commissioners Mike Thomas, Bill Dozier, and Mike Nelson were all in support of the increase, while Commissioner Gainer was adamantly opposed.  Commissioner and Chairman Jerry Girvin was considered the swing vote, and could go either way.  In the beginning he voiced that he wasn’t sure which way he would ultimately go.  In the end, he voted no to the fourth cent, but it still passed as all it needed was a majority.

The fifth cent requires a super-majority or 4 of the 5 commissioners.

You can download the agenda here.

Here are some related articles:

Bring on the Hike

Bed Tax – 4th cent passed, 5th cent tabled

Bed Tax Collector's Office to Get 2 More Full-Timers

Today’s TDC meeting resulted in the Bay County Clerk receiving approval for increased funding to pay for 2 additional full time staff to help in the collection efforts of the Bed Tax.  Currently there is one full time person dedicated to this effort.  Recently there has been much debate on whether to increase the bed tax from 4 to 5 cents with the increase from 3 to 4 cents being passed just four weeks ago.

One of the huge debates was based on the current collection methods of the bed tax and how revenues could be substantially increased if collection methods were made more efficient and work was done to see who wasn’t paying.  Bill Kinsaul, Clerk of the Courts, this morning stated that this effort was just too large for one person, but with the addition of two others full time that they could dedicate man-power to spend time “in the field” doing audits and investigating those not paying.

Also, with the increased funding they will make software improvements that will allow them better reporting, analytics and overall data streamlining.  The current funding was 2% of the 3 cents levied and it was increased to 3% or the 4 cents levied.

Emerald Coast Cruizin reported on the success of their event noting that 3,009 vehicles registered for the show this year.  This number is 748 more than last year (2007) or an astounding 33% increase.  In 2005, when this event first started, 535 cars registered indicating a tremendous growth and popularity.  This is a family-friendly event that brings people from all over the place and provides a clean environment to bring the kids, be outside and have a great time.   I brought my boys this past year and they loved walking arond and looking at all the cars.

Dually impressive was the show tickets bought; 6,742 tickets were sold.  When combining the number of attendees through ticket sales and attendance by registrants (averaging 2 per car) the total event attendance rang in at 12,760 people over the whole week.

Alabama was the largest feeder state at 581 registrants with Louisiana, then Georgia and Mississippi coming in next at 542, 391, 371, respectively.

Now, if I can say something, coming from Jason and not Panama City Beach, PCBDaily, or whatever other hat I may wear:  We need to support this event.  Whether it be through giving them more money from the CVB, local businesses buying ads and contributing sponsorship dollars or what, we have to come together as a community on this.  This is one of the only family events that you can bring the kids, have some festival food and walk around in the beautiful November weather Panama City Beach is so well known for.  Plus, it is cheap.  I had the unique opportunity to play a small role in this event this past year and witnessed local businesses shying away from any type of monetary support stating that they would see the business from this event anyway, why should they pay for an ad or sponsorship at some nominal level.  That’s just ridiculous.  Why wouldn’t you support something like this if you are given the chance.  You wouldn’t work for free, would you?  Well, that’s what the Parishes have been doing.  In fact, it cost them money to put on the event – out of their own pocket!  Next year, do the right thing and support this event. I’ll get off my soapbox now.

The Visual Arts Center will be hosting an exhibit titled Norman Rockwell’s America this summer from 6/12/09 to 8/9/09 (8 weeks).  Norman Rockwell’s art was often critisized in its time for portraying an America that was in essence a fairy tale, in that the scenes that he painted were not realistic or could not really be found in America.  Well, artist (please forgive me, I didn’t get his name!) noticed in many of his photographs that he was indeed capturing America as Norman Rockwell saw it.  The exhibit this summer will feature his work, which are modern day interpretations of popular peices from Norman Rockwell.  And, the real treat is that they will be right next to the original Rockwell peices that they are interpretted from.  Many of these peices have never been on loan out from their owners for public viewing.  I personally think this is a huge addition to what our summer visitors can do while they are here, and I was a little dissappointed in the level of support that the TDC showed.

Susan Estler and Dan Rowe underscored their emphasis on family spring break in the spring break marketing efforts and made mention of a few national media plugs discussing this point, including an AP article written and an upcoming interview with the Atlanta Journal Constitution.  I’m very interested to see the outcome as we are just weeks away before the spring break gates flood open.

TDC Meeting Agenda – Discuss Bed Tax Collections, Sports Marketing

Tuesday’s combined Panama City Beach Tourist Development Council/Convention and Visitors Bureau (TDC/CVB) should be a good one.  With presentations from Ellen Killough of the Visual Arts Center and Emerald Coast Cruizin, we should have a better idea of how some events went last year and what we are to expect this year.

The four board action items include consideration for approval the financial statements, Coastal Planning and Engineering Invoices, funding for the Northwest Florida Fly-in Visitor Survey, and enhancements to the Clerk of the Court’s Tourist Development Tax.

We’ll also see an update on Sports Marketing Activities and regular marketing activities, along with an update on the new web site.

You can download the agenda here, or view it below.

AGENDA

COMBINED BOARD MEETING
Bay County Tourist Development Council
Panama City Beach Convention & Visitors Bureau, Inc.
Panama City Beach
Tuesday, February 10, 2009                9:00 a.m.        Council Room, PCB City Hall

I.    CALL MEETING TO ORDER

II.    ROLL CALL

A.    Invocation
B.    Pledge of Allegiance
C.    Approve Minutes From the December 17, 2008, and January 12, 2009 Meetings

III.    REQUESTS TO ADDRESS THE BOARD ON AGENDA ITEMS (3 Minutes)

IV.    UPDATE ON BED TAX COLLECTIONS, Ms. Charlene Honnen, Tourist Development Tax Specialist

V.    PRESENTATIONS

A.    Visual Arts Center, Ms. Ellen Killough, Executive Director
B.    Emerald Coast Cruizin’ Event, Mr. Robert Parrish

VI.    BOARD ACTION ITEMS

A.    Discuss and Consider for Approval CVB/TDC Financial Statements Dated November 30, 2008, and December 31, 2008, Mr. Dan Rowe, President
B.    Discuss and Consider for Approval Coastal Planning & Engineering Invoice #90118, Invoice #90119, and Invoice #90143, Mr. Dan Rowe, President
C.    Discuss and Consider for Approval Funding the Northwest Florida Fly-In Visitor Survey, Mr. Dan Rowe, President
D.    Discuss and Consider for Approval Enhancements to the Clerk of the Court’s Tourist Development Tax Collection Efforts, Mr. Bill Kinsaul, Clerk of the Court

VII.    BOARD DISCUSSION ITEMS

A.    Update on Sports Marketing Activities, Mr. Richard Sanders, VP of Sports Marketing
B.    Update on Marketing Activities, Ms. Susan Estler, VP of Marketing

VIII.    PRESIDENT’S REPORT

IX.    CHAIRMAN’S REPORT

X.    AUDIENCE PARTICIPATION

XI.    ADJOURNMENT

New Summer Marketing Campaign to Brand "FUN"

“Best dang beach vacation ever. Period.” – Funculator – Funtastic – These are some of the ideas that came out of the brain-storming session yesterday with regard to the summer marketing campaign.  The “brand” for this summer is FUN with an emphasis on creating the perception of value when vacationing on Panama City Beach.

Last year’s Summer White Sale, touted as wildly successful was surely a media ploy in that the actual results were not actually wet with success, but the image of the whole campaign from a PR perspective certainly was.  Featured in the likes of the New York Times and other coveted news publications, the estimated value in PR placement was in the hundreds of thousands.  However, the actual deals were nothing to call home to mom about.  As pointed out by Bryan Durta, “The deals that were to be had were nothing more than what you could find on the rack cards or local discount books.”

This year the marketing committee wanted to place an emphasis on value enhancement rather than discounts.  The idea is to create incentives that didn’t give the appearance that we were a discount location that would in turn devalue our image.  By placing an emphasis on increased value, i.e. getting more for your money, instead of saying 20% off, we look bettter.

I agree with this, but the only question, and this resounded in the room yesterday, was how do we do this and give (as Hoot Crawford so famously put) everyone a fair shake.  What is the best strategy for being sure everyone can benefit from this outside of just a few select hoteliers, attractions and restaurants?  Well, that seemed to be the presiding issue and concern.  In fact, for quite some time, there was quite a bit of discussion as to exactly how to handle this very issue until Marty McDaniel stepped in.

Marty is the new Director of the TDC and kindly reminded everyone that the details are just the details – we still need a big boom, a hook that people will grab on to and follow to Panama City Beach.  We’ve got to have a very powerful message that will capture the attention of visitors and potential visitors.  Whatever we do has to be revolutionary.  If we can come with something that is WOW, it will work.

YPartnership wanted to brand “FUN”, with maybe a Funculator on the main page of the visitpanamacitybeach.com web site that could calculate how much ‘fun’ you would have on your trip here.  The idea is to emphasize more fun, more beach, more entertainment, more summer for you, etc.

At the end of the meeting, YPartnerhship left with some ideas as to what direction we want to go and hopefully enough amunition to come back with something great, because we need it.

Bring on the hike

In response too a letter to the News Herald editor on Sunday January 11th:

For years, the Bay County Tourist Development Council has discussed increasing the bed tax from 3 cents to 5 cents, and finally the motion was made and passed to do so.  The timing couldn’t be more perfect.  Now more than ever we need to be using every resource possible to increase awareness of our destination.  With increased inventory and overall traffic down, now more than ever we need to be sure that vacationers and tourists alike know that our little slice of paradise is here waiting for their arrival.  Thus, when the Bay County Commission meets January 20 to give final consideration to the issue, I urge a “YES” vote to increase the bed tax collection from 3 cents to 5 cents.

The idea of raising taxes during a recession is gut-wrenching for some, but for this specifically, there is no reason to puke – we’re only talking about 2 percent!  And, we’re not talking about 2% on hundreds of thousands of dollars, the average rate increase a visitor to our area would experience is around $20.  $20!  Opponents make this increase into a huge number that would serve catastrophic results to our area during an economically failing time.  This just isn’t true.

Look, I don’t like taxes being raised as much as the next guy, but we have a growing area and are on the cusp of being nationally and even internationally recognized as a world-class desination and we need to be sure that we are financially prepared to take full advantage of this.  Furthermore, our competition has higher overall revenue/visitor AND a higher bed tax, not to mention lifeguards (a whole ‘nother can of worms) putting them at a competitive advantage.  I’m not even mentioning the other destinations in other parts of the country that have a higher bed tax affording them great marketing and beautification capability.

The author in the letter states that we should promote that we are the lowest bed tax collector.  I can see the ad now: “Extra, Extra, read all about it!  Panama City Beach is offering $20 discount for every $1,000 spent – Vacation in Sunny Panama City Beach Florida and save an Andrew Jackson that won’t even take you to the Grande Movie Theatre anymore.”  Yea, real clever, that’ll work. (please note the sarcasm)

As a destination we have to look at this as a business decision.  This is not emotional.  We simply have to analyze the balance of risk versus reward.  If the reward is greater than the risk, we need to increase the bed tax – and in this case, the reward far outweighs the risk.  We stand to gain many more visitors to our area by increasing the bed tax, ergo increasing our ability to enhance our visibility to the vacation traveler than we stand to lose from an average increase of $20 per 1 week stay.  You always have to spend money to make money – anyone that is a business owner knows that.  I mean, this is a no-brainer.

Recently it was estimated that the new airport will bring approximately 500,000 new visitors to our area.  There are varying factors in making that estimation a reality.  One of those factors is ensuring that travelers in the cities that will have direct flights to PCB know about us.  Direct flights are great, but you have to MARKET to those visitors or they won’t even know the flights are available.  Marketing is expensive – very expensive, and we need to have a dominant presence in our new feeder markets.  People don’t realize how much an infusion of 500,000 NEW visitors to our area would change the dynamics of our local economy.  Everything here would pick up – restaurants would stay at capacity during peak seasons, there would be long lines at the movie theatre, you would have to search for a parking spot at your resort, etc.  And, yes, these are good things as it will mean our area is booming!  That’s right, I said it – booming.  And that’s just with the airport.

2008 was a pretty good year for events.  Panama City Beach has grown tremendously and is truly on the path to becoming a real destination resort town.  With Pier Park alone, we have been placed on a map that we’ve never before been on.  In addition, with the great events that we had last year and the promise of more to come this year, we will become a stronger destination each year in the future.  We need to upgrade our facilities.  We can’t keep doing the same thing year after year and expect the same results.  There was a quote in Rowland’s first issue of 850, which debuted last fall: “If you are doing the same thing this year you were doing 5 years ago, you’ll be out of business in 2 years.”

The quote said “out of business,” “not your business will be slow,” or “you won’t be doing that good,” but out of business.  We cannot go out of business in Panama City Beach.  Our whole local economy depends on it.  Sure it would be great to have some other industry here that supported us in addition to tourism, but there isn’t, and we need tourists to come to our area.  We need them!

I totally agree that a complete and total overhaul needs to be done on the current collection methods.  One person managing the collecitons and tracking down those who aren’t paying just isn’t enough.  I mean, just look at the IRS?  They employ like 700 billion people.  We need to have a team working on our local bed tax collection – funding cannot be an issue, it needs to be worked into the current operational budget – this is one area we can’t skimp on.  This is just another risk versus reward scenario.  The funds that we will be able to collect will more than pay for the increase in operational budget and we will have a more efficient system that is ready to handle future growth.

Furthermore, we need to enforce the tax collection with swift and strict consequences if you do not pay.  The criminal justice system uses deterents to persuade criminals to not commit crime – if you steal a car, you go to jail for X years.  So, if you don’t pay your bed tax, you are fined $1,000 for the first infraction, $2,500 for the second infraction, and $10,000 for the third infraction.  If you don’t pay your fine, a temporary injunction will be placed on your business license and you will not be allowed to operate.  If you are not a business, a lien is placed on your property.  Sounds severe?  You bet, but some people need the threat of consequence in order to obey the rules.  Sad isn’t it?

Another part of our area that is lacking and in need of improvement is our beach sporting facilities.  We have been counseled by Richard Sanders, our Director of Sports Marketing that as other destinations are spending millions in improving their sporting facilities they are becoming a more attractive tournament location for their events.  These events pump millions into our economy every season and if they go away, we will hurt.  If you don’t beleive me, just wait and see – this isn’t something we can overlook.  Not to mention that we were counseled by an independent third party that an increase in facilities and sports infrastructure was required to remain competitive and that if something wasn’t done immediately, we could be at risk of losing events now.

The author of the letter to the editor mentions that if the need was so great for increased sporting facilities then it would be a money-making opportunity for a private developer, therefore seemingly disqualifying this as a valid need. Now, this is just ignorant and plain untrue.  What the author fails to recognize is that the increase sporting facilities will not benefit one entity directly (a developer, etc.), but our destination as a whole, therefore it would NOT be a good money-making opportunity for a developer.  In fact, a developer wouldn’t touch this with a 20 foot pole – why would he?  Public sporting facilties should not be privatized if they effect a destination as a whole.

Commissioners, I urge you to consider the future of Bay County in your decision tomorrow morning. From one business owner to another, we need to make a good business decision and provide a vehicle to generate more money to grow our area.  We have an opportunity to give our area a shot in the arm that almost no other destination has at this time.  We can continue to grow, thrive and bring our children into an area that we are all proud of, an area that we grew through our good business decisions, an area that is alive because we chose for it to be, or we can watch it slowly wither away and die.  This is a long term decision and we need to think about our future.

At tomorrow’s meeting I urge you to vote yes for the increase in bed tax from 3 cents to 5 cents.

SUNCARD Signup Friday, January 16

Panama City Beach Convention & Visitors Bureau To Host Winter Guest “SUNCARD” Sign-Up on Friday, January 16

SunCard Program Caters to Winter Residents by Providing Discounts and Offers at Participating Beach Businesses.

Panama City Beach, Fla. – The Panama City Beach Convention & Visitors Bureau will once again host its Winter Resident SunCard sign-up day on Friday, January 16th offering winter resident’s complimentary coffee and donuts while they register for the SunCard.

Hosted by the Convention and Visitors Bureau, winter residents from Canada, the Midwest, Northeast and other parts of the United States will be treated to complimentary coffee and donuts from 9:00 a.m. – 11:00 a.m. on Friday, January 16th.  The Visitor Information Center is located at the corner of Hwy 98 and Hwy 79 in Panama City Beach.  Additional complimentary coffee & donut days are scheduled for January 30th, February 13th & February 27th.

Through March 30th, Convention and Visitors Bureau personnel are on-hand to issue the official Winter Resident “SunCard” to new winter residents and repeat winter residents during regular business hours, Monday through Sunday, 8:00 a.m. – 5:00 p.m.  Panama City Beach winter residents can use their free SunCard throughout the area for value added programs and discounts at participating restaurants, hotels, and other area attractions and events.

“The purpose of this program is to extend a warm welcome to all our winter residents and let them know how much we appreciate them here in Panama City Beach,” stated Dan Rowe, President and CEO of the Panama City Beach Convention & Visitors Bureau. “We look forward to rolling out the welcome mat on Friday to our seasonal guests.”

The annual SunCard program will run through March 30, 2009.

For more information, go to visitpanamacitybeach.com or call 850-233-5070.